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About Our Company |
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This company's management, headed by Don Alves has over twenty-five years experience in supporting small and medium size companies with all of their computer and networking needs; including all type of PC repairs, upgrades, networking, Internet access, company website design/hosting, remote network administration and actually all forms of IT management. In 95% of cases we respond immediately and always within four to 24 hours. We pride ourselves with being very professional, honest and reliable. Subsequently we have an excellent client retention ratio, far out performing our competitors. We solve everything from complete system breakdowns to tiny intermittent faults; we believe that a computer that does not work is a drain on your company. Constant internal training allows us to keep up to date with the newest of technologies. New operating systems, networks, Internet systems etc. are usually implemented at our offices before we install them on your premises because it is better that we are the guinea pigs, not you. If there is a problem with your system, be it hardware or software related, we will fix it. Blaming other suppliers is not helpful and does not get the problem solved. If we believe that a piece of software is to blame, we will contact the supplier on your behalf. If it is a piece of hardware, we will replace it and then obtain a replacement from the supplier. We provide you with unlimited access to our first line telephone support desk. We provide a firewall so that your company's network is protected from hackers via the Internet. We can use remote tools to access to your servers & networked computers. We can manage all of your company's computer and website needs |
Email : don@aplus-computer.com
